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You don't have to navigate this alone

Contact the right team​

TopicPublished contact routeScope
Production/product issueAzure portal Help + support; create a support requestResponse and eligibility depend on the applicable support plan
Pricing, procurement or commercial enquiryContact Azure salesSales contact, not an incident escalation queue
Agent bug or feature requestMigration Agent issuesPublic tooling triage, not an SLA-backed support request
Technical community questionMicrosoft Q&APublic guidance; omit confidential information
Assessment/engineering engagementYour existing Microsoft account-team contactConfirm whether assistance is available and its agreed scope
Implementation partnerMicrosoft partner directoryIndependently negotiated delivery engagement

No dedicated migration mailbox, named engineer or free-assistance guarantee has been verified for this hub. Use your established private contact route for confidential source, bindings and customer data.

Start with the product reference for the failing workflow action, transformation or connection. Use product support for runtime issues, the Agent repository for generation/tooling defects, and specialist help for implementation problems. Availability, scope, eligibility and commercial terms must be confirmed with the provider.

Tools and support directory​

Customer needPrimary routeWhat to prepareExpected outcome / boundary
Resolve a technical design issueTechnical cookbook and migration overviewMessage contracts, source behavior and target constraintsCandidate implementation and validation checks
Understand the targetLogic Apps documentationIntegration patterns, hosting and compliance needsProduct guidance, not an architecture approval
Discover and convertMigration Agent documentationSanitized source and prerequisite checksGuided tooling and generated artifacts that require review
Understand tooling limitationsAgent repository and releasesVersion, minimal sanitized reproduction and expected behaviorPublic issue triage; no guaranteed response time or SLA
Get product helpAzure support optionsSubscription context, severity, impact, correlation IDs and sanitized logsSupport according to the applicable plan; not turnkey project delivery
Ask a community questionMicrosoft Q&AFocused reproducible question with confidential data removedPublic community guidance; not a private support channel
Discuss an assessment or engineering engagementYour Microsoft account team or existing contactEstate summary, business objective, risks, schedule and proposed askConfirmation of whether assistance is available and its scope; no implied entitlement
Find delivery capacityMicrosoft partner directoryRequired integration skills, hosting and acceptance modelPartner discovery and a separately negotiated scope of work
Learn by doingLogic Apps Labs and this hub's pilotA safe test environmentLearning resources; no promise of automatic migration

Request an engagement with a useful intake pack​

Include:

  1. Your business objective, lifecycle exposure and requested completion window.
  2. Affected interfaces, message contracts, runtime settings and a minimal sanitized reproduction.
  3. Source availability, discovery findings and known unsupported patterns.
  4. Hosting, networking, compliance and data-locality constraints.
  5. Pilot evidence, expected delivery capacity and current blockers.
  6. A specific request: architecture review, tooling defect triage, assessment or delivery.

Use approved private channels for confidential material. Never publish credentials, production payloads, complete connection strings or unredacted bindings in GitHub or Q&A.

Confirm scope explicitly​

Before engaging, ask who owns discovery, remediation, custom code, test evidence, platform provisioning, production deployment, partner certification, cutover and retirement. Document deliverables, exclusions, response expectations and acceptance criteria.

There is no verified universal "free migration engineering" or paid support eligibility promise in this hub.